662bt Privacy Policy
Your personal information is completely safe with us at 662bt. This policy describes in detail how we collect, use and store information.
Introduction and Purpose of the Policy
662bt ("we", "us" or "platform") provides a safe and entertaining online gaming service for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store and, where necessary, share your personal information with third parties.
By registering an account and using 662bt's services, you agree to the terms of this Privacy Policy. We treat your privacy as our highest priority and do not disclose your information to any unauthorised party.
What Information We Collect
662bt may collect information from you in various ways. The types of information are described below.
Personal Identity Information
- Full name and date of birth
- Valid email address
- National ID card or passport number (for identity verification)
- Residential address
Financial Information
- bKash, Nagad, Rocket account numbers
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
Technical Information
- IP address and device type
- Browser version and operating system
- Login date and time (Bangladesh Standard Time)
- Website usage patterns and navigation logs
Gaming Activity Information
- Game history and session records
- Bet amounts and outcomes
- Bonus and promo usage details
- VIP level and rewards activity
Automatically Collected Information
When you visit the 662bt website, certain information is automatically collected through cookies and similar technologies. This information is used to improve our service quality and personalise your experience.
How We Use Your Information
662bt uses your information only for the following legitimate purposes. We do not sell your information to any commercial advertiser.
Account Management and Verification
We use personal identity information to register your account, verify your identity and confirm the minimum age requirement of 21 years. This is an essential part of ensuring responsible gaming.
Financial Transaction Processing
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket and bank transfer. The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000.
Service Improvement and Personalisation
By analysing your gaming preferences, we provide more relevant game, offer and promo recommendations. We use technical information to ensure the platform's performance and security.
Providing Customer Support
Your contact information is used to communicate with you, resolve your issues and provide 24/7 live chat support in Bengali.
Fulfilling Legal Obligations
We retain and process certain information to prevent fraud, combat money laundering (AML) and comply with applicable regulations. This is essential for the protection of both 662bt and you.
Sharing Information with Third Parties
662bt does not sell your personal information. However, in certain specific circumstances, information may be shared on a limited basis with third parties.
Payment Processors
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket and banking partners. These partners operate under strict confidentiality agreements.
Technology Service Providers
Technology partners required to operate our platform's services (such as cloud hosting, cybersecurity and analytics providers) may have access to limited information. They act only in accordance with 662bt's instructions.
Law Enforcement Agencies
We may be required to disclose information in response to a court order, legal obligation or valid request from a government authority. In such cases, we will provide only the minimum information necessary.
Cookies and Tracking Technologies
662bt uses cookies to operate the website effectively. Cookies are small text files stored in your browser.
Essential Cookies
Used to maintain login sessions, carry out security checks and enable basic functionality. These cannot be disabled.
Functional Cookies
Used to remember your language preference, session settings and personalised experience.
Analytics Cookies
Used to analyse site usage and improve services. These collect information anonymously.
You can control or delete non-essential cookies through your browser settings. However, disabling certain cookies may limit some functionality of the website.
Data Security Measures
662bt has implemented industry-standard security measures to protect your personal and financial information.
SSL Encryption
SSL/TLS encryption is used on our website and for all data transfers, protecting your information from unauthorised access by third parties.
Secure Data Storage
Your sensitive information is stored in an encrypted state. Passwords are never kept in plain text — a strong hashing algorithm is always applied.
Access Control
Only authorised 662bt staff can access the information they need. All access is logged and regularly audited.
Regular Security Testing
We regularly conduct vulnerability assessments and security tests to ensure your information remains protected at all times.
Your Rights
As a user of 662bt, you enjoy the following rights in relation to your personal information.
Right of Access
You may request a copy of the personal information we hold about you at any time.
Right to Rectification
You have the right to request correction of any inaccuracies in your information.
Right to Erasure
Beyond legal obligations, you may request the deletion of your account and associated information.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
Right to Data Portability
You have the right to receive your information in a structured and commonly usable format.
Right to Opt Out of Marketing Communications
You may unsubscribe from promotional emails or notifications at any time.
To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will respond to your request within 30 business days.
Data Retention Period
662bt retains different types of information for different periods, depending on the relevant purpose and legal obligations.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal obligation |
| Financial Transaction Records | 7 years from the date of the transaction | Financial regulations |
| Gaming History | 3 years after account closure | Responsible gaming verification |
| Support Communications | 2 years from the date of contact | Service quality improvement |
| Technical Logs | 90 days | Security analysis |
| Marketing Preferences | 6 months after unsubscription | Confirmation of no contact |
Once the designated retention period has ended, we securely delete or anonymise your information so that you can no longer be identified in any way.
Policy Changes and Updates
662bt reserves the right to update this Privacy Policy from time to time. The policy may change due to changes in services, new legal requirements or technological developments.
How You Will Be Notified
If any significant changes are made to the Privacy Policy, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A clear notice will be displayed on the website.
- The "Last Updated" date at the top of this page will be changed.
Continuing to use the site after changes are made will be taken to mean that you have agreed to the updated policy. If you do not agree with the changes, you may request to close your account.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact us.
Live Chat Support
Contact us via live chat in Bengali, 7 days a week, 24 hours a day. Our experienced support team is always ready to answer all your questions.
Email Contact
For formal privacy-related requests, email us at [email protected]. We will respond within 30 business days.